Begin Your Journey with Us
Our Process
01
Schedule a free virtual or phone consultation.
We will listen to your concerns, share about our services, and send you intake paperwork via email.
02
Schedule your first session.
We may begin an evaluation, start with a coaching/consultation session, or jump right into direct therapy sessions.
03
Teamwork makes the dreamwork.
As we get to better know the strengths and needs of the individual we are working with, we will reach out to other team members to get everyone working together.

Our Fees
We do not participate with any insurance companies and therefore, we are out of network. We provide monthly statements that you can submit to your insurance company for reimbursement should you have out-of-network speech therapy benefits.
While we are not contracted with any insurance companies, we work regularly with individuals having services funded through the Self Determination Program.
Find out more about the Self-Determination Program here
We are vendored with Harbor Regional Center and Westside Regional Center for the services listed below.
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Early Intervention (0-3 years old) speech therapy with Harbor Regional Center (Vendor Number PH2520)
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AAC and Assistive Technology Assessments and Training for adults over 21 years old with both Harbor and Westside Regional Centers (Vendor Number PH2558)
FAQ's
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How to check your Out-of-Network Insurance Reimbursement
Refer to the information below for contacting your insurance company to determine how much you will be reimbursed for services with us.
Call the member services phone number on the back of your insurance card.
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Tell the Customer Service Representative you would like information about your coverage for Speech Therapy benefits with an Out-Of-Network provider.
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Document your conversation:
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Name of Customer Service Representative
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Date of call
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Time of call
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Have the following information ready & available for the call in the event they need it:
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Insured’s Name:
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Patient’s name:
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DOB:
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Insurance Member ID:
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Policy/Group Number:
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Provider: Cynthia Heryanto / Communication Horizons Speech Therapy
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NPI Numbers: 1801156682 (Cynthia) / 1760143390 (Communication Horizons)
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Ask these questions if relevant, when speaking to the Customer Service Representative:
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What is my coverage for Speech Therapy benefits?
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Do I need pre-authorization for Speech Therapy? If so, how do I obtain it?
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Can I submit a Superbill?
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What is the process for filing a claim after I have a Superbill for services?
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What additional forms do I need to submit when filing my claim?
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Where can I find the forms on your website? Can you email me a copy?
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Can I file my claim online or do I need to mail/fax it to you?
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Do I need to file my claim within a certain amount of time after the date of service?
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How long does it take to process my claim?
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Can I appeal if a claim is denied?
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